Phone

0493 786 153

Request a Review

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Phone

0493 786 153

Request a Review

  • Servaro Investigations

Workplace Investigations Service Australia

Servaro provides a professional workplace investigations service for businesses, organisations, and government departments across Australia. We assist with workplace complaints, WHS concerns, psychosocial risk, compliance issues, misconduct allegations, Work Cover claims and sensitive internal matters that require an objective and properly documented review.

As an external workplace investigator, Servaro supports decision-makers with a clear process, careful evidence handling, and practical reporting. Each workplace investigation is conducted with discretion, structure, and a focus on outcomes that support informed action.

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SECTION 01

The need for an independent workplace investigator

When a serious workplace complaint or WHS concern is raised, leadership must respond carefully. Managing the matter internally can sometimes create concerns around bias, conflict of interest, confidentiality, or procedural fairness.

Engaging an independent workplace investigator gives your organisation access to an objective review process. Servaro conducts independent workplace investigations with a defined scope, structured fact-finding, careful documentation, and reporting that supports practical decision-making.

Whether the matter involves bullying, harassment, discrimination, workplace behaviour, WHS concerns, compliance issues, or alleged misconduct, our role as an independent workplace investigator is to establish the facts and provide a clear, well-documented report.

When to engage a workplace investigation consultant

A workplace investigation consultant can assist when a matter requires independence, structure, and careful handling. This may include situations where internal teams do not have the capacity, neutrality, or specialist experience to manage the investigation themselves, particularly in smaller organisations or where the complaint involves senior personnel.

Servaro supports employers, executives, HR teams, legal advisers, and government departments that need a professional workplace investigator to review complaints, gather information, interview relevant parties, assess documentation, and prepare clear findings.

Our workplace investigation service is designed to provide reliable information that helps organisations determine the next appropriate step.

National workplace investigations across Australia

Servaro provides workplace investigations across Australia, with a focus on WHS, compliance, psychosocial matters, and sensitive workplace complaints.
01

Bullying, Harassment & Discrimination Enquiries

We conduct structured enquiries into workplace complaints involving bullying, harassment, discrimination, or inappropriate workplace behaviour. Each matter is approached with discretion, fairness, and careful attention to the information provided by all relevant parties.
02

Sexual Harassment & Misconduct Investigations

Matters involving sexual harassment or serious misconduct require sensitivity, professionalism, and a clear process. Servaro handles these investigations carefully, ensuring parties are treated respectfully while relevant evidence and information are properly reviewed.
03

WHS & Psychosocial Workplace Investigations

Servaro conducts workplace health and safety investigations involving WHS concerns, psychosocial risk, workplace incidents, compliance issues, and alleged breaches. With strong workplace health and safety expertise, these matters are reviewed with a practical understanding of risk, compliance, and workplace obligations.
04

Compliance & Fact-Finding Reviews

We assist organisations that require independent fact-finding around internal complaints, workplace concerns, policy breaches, or operational issues. Our reporting is designed to provide clarity and support informed decision-making.

The defensible workplace investigation process

A defensible workplace investigation depends on a clear and consistent process. Servaro follows a structured approach so each matter is properly scoped, documented, and reported.

PHASE 01

Scope & Intake

We review the initial complaint or concern, confirm the purpose of the investigation, identify the relevant parties, and define the scope before work begins.
PHASE 02

Fact-Finding & Interviews

We gather relevant information, review documents, interview parties where required, and assess the available evidence in a fair and structured manner.
PHASE 03

Evidentiary Reporting

We prepare a clear investigation report outlining the process followed, information reviewed, findings of fact, and supporting documentation where applicable.

SECTION 05

Working alongside HR teams, corporate counsel, and workplace investigation lawyers

Servaro’s role is to provide independent investigation support and clear evidence-based reporting. We work alongside internal HR teams, executive leadership, corporate counsel, external legal advisers, and workplace investigation lawyers where legal guidance forms part of the broader matter. Our focus remains on the facts — gathering information, documenting the process, and presenting findings clearly so decision-makers can act with confidence.

Our independent investigative team focuses on gathering relevant information, reviewing evidence, documenting the process, and presenting findings clearly. This helps decision-makers understand the facts, manage risk, and take further action where required.

Why choose Servaro as your external workplace investigator?

Servaro combines practical investigative experience, workplace health and safety expertise, and a disciplined approach to documentation. Our work is designed for organisations that require independence, care, and clear reporting.
  • Independent workplace investigations across Australia
  • Workplace investigation consultant support for HR teams and legal advisers
  • External workplace investigator support for sensitive matters
  • Experience in law enforcement, WHS, compliance, and workplace matters
  • Clear scope, structured process, and careful evidence handling
  • Professional interviews, fact-finding, and reporting
  • Support for businesses, organisations, insurers and government departments
  • Discreet handling of workplace complaints and internal concerns

Experienced investigation support backed by real-world expertise

Chris L'Ecluse

Principal Investigator | Servaro Investigations and Process Serving
Chris brings more than 20 years of investigative and operational experience as a Sergeant with the Western Australia Police. His background supports disciplined field work, careful Process Serving, and practical investigative judgement.

Dr Philip Groves

Executive Consultant | Servaro Investigations and Process Serving
Dr Groves brings extensive experience in workplace health and safety, psychosocial workplace matters, compliance, risk management, legal practice, workplace investigations, and higher education. With a PhD in Workplace Health and Safety, he supports organisations requiring evidence-based advice and clear investigation outcomes.

Chris L’Ecluse brings more than 20 years of investigative and operational experience as a Sergeant with the Western Australia Police. His background supports disciplined information gathering, careful field work, and practical investigative judgement.

Dr Philip Groves brings extensive experience in workplace health and safety, psychosocial workplace matters, compliance, legal practice, workplace investigations, and higher education. With a PhD in Workplace Health and Safety, Dr Groves supports organisations requiring evidence-based advice and clear investigation outcomes.

Together, this experience allows Servaro to provide a professional workplace investigation service built around accuracy, accountability, and reliable reporting.

Secure independent investigation support across Australia

An unresolved workplace complaint or WHS concern can escalate quickly. Contact Servaro to discuss your workplace investigation requirements across Australia and confirm the most appropriate path forward.

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Email

admin@servaro.com.au

Phone

0493 786 153

Operational Footprint

Operational Footprint: Workplace investigations across Australia, including Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin, and regional areas.